Legal — SellRealm

Last updated: April 18, 2026

1. Acceptance of Terms

By accessing or using SellRealm ("the Service", "Platform", "Site", "we", "us", "our"), operated by BlackScale ("Company", "Owner"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

SellRealm is a comprehensive digital commerce platform that enables users to create and manage online stores for selling digital products. We provide:

Store creation and management tools with custom subdomains
Advanced license key management system with HWID binding and session tracking
Reseller management with customizable permissions and discount structures
Integrated payment processing through third-party providers (Stripe, PayPal, etc.)
Anti-fraud protection and automated dispute handling
Built-in customer support systems
Analytics and reporting tools

3. User Accounts and Store Creation

Users can create accounts to establish digital storefronts on our platform. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Each store receives its own subdomain and comprehensive management tools.

4. Payment Processing and Fees

SellRealm does not directly handle customer payments. All transactions are processed through secure third-party payment processors connected directly to store owners' accounts. We operate on the following fee structure:

Standard Plan: 2.75% fee per completed transaction
Premium Plan: $150 monthly subscription with no transaction fees
Payment processor fees (Stripe, PayPal, etc.) apply separately as per their terms

5. Store Suspension and Account Actions

We reserve the right to suspend or terminate services for non-payment or policy violations:

Fee Non-Payment: Failure to pay monthly platform fees will result in store suspension after a grace period. During suspension, no new purchases can be made and existing license keys become inactive
Account Termination: We reserve the right to permanently ban accounts for severe violations, which stops all store operations and license system access
Restoration: Suspended stores can be restored upon payment of outstanding fees

6. Store Owner Responsibilities

You are responsible for all content and activity within your store
You must comply with all applicable laws and regulations
You may only sell digital products — physical items are prohibited
You must provide accurate product descriptions and fulfill orders promptly
You are responsible for customer service and dispute resolution with your buyers
You must maintain current payment information for platform fees

7. Buyer Protection and Disputes

While we provide tools for secure transactions, buyers are responsible for their purchase decisions:

We are not responsible for losses due to fraudulent stores or scams
Buyers must pursue refunds and disputes directly through their payment provider
Buyers can report suspected fraudulent stores for investigation
We will investigate reports and take appropriate action against violating stores

8. System Availability and Technical Issues

We strive to maintain system reliability but are not liable for losses due to technical issues:

We are not financially responsible for losses due to system downtime, data loss, or security breaches
In the event of significant service disruption, we may waive platform fees for affected periods
We will make reasonable efforts to restore services and assist in data recovery
Users are encouraged to maintain backups of critical data

9. Intellectual Property

You retain all rights to content you upload or create on the Service. However, you grant SellRealm a license to use, display, and distribute your content as necessary to provide the Service. You are responsible for ensuring you have the right to sell any digital products offered through your store.

10. Termination

We reserve the right to terminate or suspend access to our Service immediately, without prior notice, for any reason including breach of these Terms. Upon termination, all data associated with your account may be permanently deleted.

11. Limitation of Liability

SellRealm shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service, including but not limited to loss of profits, data, or business opportunities.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes through the Service or via email. Continued use of the Service after changes constitutes acceptance of the new terms.

Last updated: April 18, 2026

1. Information We Collect

Account Information

Username, email address, and encrypted password
Profile information you choose to provide
Store configuration and branding information
Payment processor connection data (tokens, not payment details)

Usage and Transaction Information

Store and product data you create
Transaction records and order history (metadata only)
License key generation, usage, and session information
Login activity and security logs
IP addresses, device information, and hardware IDs for license verification
Support ticket communications

Analytics and Performance Data

Store performance metrics and sales analytics
System usage patterns and feature utilization
Error logs and technical diagnostics

2. How We Use Your Information

To provide and maintain the SellRealm platform and services
To process platform fees and manage your account billing
To enable license key verification and anti-fraud protection
To send important service notifications and security alerts
To provide customer support and resolve technical issues
To detect and prevent fraud, abuse, and terms violations
To improve our services and develop new features
To comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information in the following circumstances:

Payment Processors: Connection tokens and metadata to enable payment processing
Service Providers: Third-party services that assist in platform operations (hosting, analytics, security)
Legal Requirements: When required by law, court order, or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of business assets
Public Store Information: Store names, product listings, and public content are visible to platform users

4. Data Security and Protection

We implement comprehensive security measures to protect your information:

Industry-standard encryption for data transmission and storage
Secure authentication systems with optional two-factor authentication
Regular security audits and vulnerability assessments
Access controls and employee training on data protection
Automated monitoring for suspicious activities and security threats

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights and Controls

Access and Update: View and modify your account information and store settings
Data Export: Request a copy of your personal data in machine-readable format
Account Deletion: Request deletion of your account and associated data
Communication Preferences: Opt out of non-essential communications
License Data: Manage license key data and customer hardware bindings

6. Data Retention

We retain your information for as long as necessary to provide our services:

Account data: Until account deletion or after prolonged inactivity
Transaction records: Minimum 7 years for tax and legal compliance
License verification data: Duration of license validity plus 1 year
Security logs: Up to 2 years for fraud prevention and investigation

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for platform functionality and security
Performance Cookies: Help us analyze usage patterns and improve services
Preference Cookies: Remember your settings and customizations

You can control cookie settings in your browser, though disabling certain cookies may affect platform functionality.

8. International Data Transfers

If you access our Service from outside the United States, your information may be transferred to and processed in countries with different privacy laws. We implement appropriate safeguards to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information immediately.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Acceptable Use Policy

Last updated: April 18, 2026

Important Notice

Violation of this policy will result in immediate account suspension and potential legal action. We actively monitor and enforce these restrictions to maintain a safe and legal platform.

1. Permitted Content and Products

SellRealm is designed for legitimate digital products and services, including:

Original software applications and tools
Digital art, graphics, and design assets
Educational content and online courses
Music, audio files, and sound effects
Legitimate software licenses and subscriptions

E-books and written content
Digital templates and themes
SaaS subscriptions and digital services
Gaming content (mods, maps, assets)
Digital marketing materials

2. Strictly Prohibited Content

Gaming Violations

Game hacks, cheats, or exploits
Aimbots, wallhacks, or ESP software
Anti-cheat bypass tools
Gameplay automation scripts and bots
Game account boosting services

Piracy & Copyright Infringement

Cracked or pirated software
Illegally distributed media content
Copyrighted content without proper authorization
Software keygens and activation bypasses
Reverse-engineered proprietary software

Account & Data Theft

Stolen usernames and passwords
Hacked accounts of any platform or service
Personal information theft tools
Credential stuffing and brute force tools
Social media account takeover services

Harmful & Illegal Content

Adult or pornographic material
Content involving minors
Violence promotion or hate speech
Discriminatory content targeting protected groups
Illegal drugs or controlled substances

Physical Items Prohibited

SellRealm is exclusively for digital products. Physical items, real-world services, weapons, drugs, and any tangible goods are strictly prohibited.

3. Platform Abuse Prevention

Prohibited Activities

Creating fake stores or misleading listings
Manipulating reviews or ratings
Spamming customers or other users
Attempting to bypass payment systems
License key sharing or redistribution

Technical Violations

Attempting to hack or exploit platform vulnerabilities
Automated account creation or bot usage
Circumventing security measures
Reverse engineering platform systems
Data scraping or unauthorized API usage

4. Enforcement Actions

Immediate Actions

Account suspension or termination
Store removal and product delisting
License system deactivation
Platform fee collection suspension

Legal Actions

Permanent platform ban
Law enforcement cooperation
Legal proceedings for severe violations
Cooperation with copyright holders

5. Reporting Violations

Help us maintain a safe platform by reporting violations:

Use the "Report Store" feature on individual store pages
Contact our support team with detailed evidence
We investigate all reports within 24–48 hours
False reports may result in account restrictions
We protect reporter anonymity when requested

6. Appeals Process

If you believe your account was suspended in error:

Submit an appeal through our support system
Provide evidence supporting your case
Appeals are reviewed within 5–7 business days
Decisions on appeals are final

DMCA Copyright Policy

Last updated: April 18, 2026

1. Overview

SellRealm respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond promptly to claims of copyright infringement committed using our platform.

2. Filing a DMCA Notice

If you believe that content on SellRealm infringes your copyright, please provide our designated agent with the following information:

Your physical or electronic signature
Identification of the copyrighted work claimed to be infringed
Identification of the infringing material and its location on our platform
Your contact information (address, phone, email)

A statement of good faith belief that use is not authorized
A statement of accuracy and authorization to act on behalf of the copyright owner
Specific URL or store location where infringing content is located
Evidence of your ownership or authorization

3. Designated Agent Contact

DMCA Agent Contact Information

Email: [email protected]
Subject Line: "DMCA Takedown Notice"
Response Time: 24–48 hours for valid notices

4. Platform-Specific Considerations

Given SellRealm's structure as a multi-store platform:

Include the specific store subdomain and product URLs in your notice
Identify whether infringement involves product listings, downloadable files, or promotional materials
For software copyright claims, provide evidence of your ownership or licensing authority
License key infringement should include details about unauthorized distribution

5. Counter-Notification Process

If you believe your content was removed in error, you may file a counter-notification containing:

Your physical or electronic signature
Identification of the material that was removed and its former location
A statement under penalty of perjury that the material was removed by mistake or misidentification
Your name, address, phone number, and consent to federal court jurisdiction
Statement accepting service of process from the complaining party

6. Response Time & Process

24–48 Hours

Typical response time for valid DMCA notices

Repeat Infringers

Accounts terminated for multiple violations

7. Our Response Process

Upon receiving a valid DMCA notice, we will:

Promptly investigate the claimed infringement
Remove or disable access to the allegedly infringing material
Notify the accused user of the takedown and provide them with the notice
Document the incident for repeat infringer tracking
Restore content only upon receipt of a valid counter-notification or resolution between parties

8. Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat infringers:

Three substantiated copyright violations result in account review
Accounts may be permanently suspended for egregious or repeated violations
Suspended users lose access to all stores and the license system
We cooperate with copyright holders in identifying repeat offenders

False Claims Warning

Filing false DMCA claims is a form of perjury under federal law and may result in legal consequences. Only file DMCA notices if you have a good faith belief that the content infringes your copyright. Abuse of the DMCA process may result in counter-suits and damage claims.

9. Software and License-Specific Guidelines

For software copyright claims on SellRealm:

Clearly identify the original software and version being infringed
Provide evidence of software ownership or exclusive licensing rights
Include screenshots or documentation showing unauthorized distribution
For claims involving license keys, provide evidence of unauthorized key generation or distribution

Terms, Policies & Compliance

1. Acceptance of Terms

2. Description of Service

3. User Accounts and Store Creation

4. Payment Processing and Fees

5. Store Suspension and Account Actions

6. Store Owner Responsibilities

7. Buyer Protection and Disputes

8. System Availability and Technical Issues

9. Intellectual Property

10. Termination

11. Limitation of Liability

12. Changes to Terms

1. Information We Collect

Account Information

Usage and Transaction Information

Analytics and Performance Data

2. How We Use Your Information

3. Information Sharing and Disclosure

4. Data Security and Protection

5. Your Privacy Rights and Controls

6. Data Retention

7. Cookies and Tracking Technologies

8. International Data Transfers

9. Children's Privacy

10. Changes to This Privacy Policy

1. Permitted Content and Products

2. Strictly Prohibited Content

Gaming Violations

Piracy & Copyright Infringement

Account & Data Theft

Harmful & Illegal Content

3. Platform Abuse Prevention

Prohibited Activities

Technical Violations

4. Enforcement Actions

Immediate Actions

Legal Actions

5. Reporting Violations

6. Appeals Process

1. Overview

2. Filing a DMCA Notice

3. Designated Agent Contact

4. Platform-Specific Considerations

5. Counter-Notification Process

6. Response Time & Process

7. Our Response Process

8. Repeat Infringer Policy

9. Software and License-Specific Guidelines